SASSA's shocking service!

The only reason I give SASSA a 1-star review is because I can't give them a minus 7! What an absolute joke! SASSA is undoubtedly the most useless, pathetic government entity in South Africa! Yesterday I went to SASSA Camperdown for my 5th visit to SASSA offices. I have been to Durban only to find NO toilet facilities suitable for human use! I went to Pinetown twice waiting for up to 7 hours and getting no help. They don't even have a number system so there is complete chaos with hundreds of people milling around, while young mothers breast feed their children on the hard benches outside. After then going to SASSA Camperdown twice in the past two days and having to leave twice to get my brand new Smart card *** verified manually and a police affidavit to prove I am not working (at the age of 69), I have to return again next week for the 6th visit to SASSA. I must say that at least Camperdown has a number system and the staff are very helpful and friendly. To be honest, the staff are great for the most part, it is not their fault nothing works. It is the failed systems, going down constantly, the website that does NOT work at all, and the fact that SASSA tries everything they can to block your payments. Excuse after excuse after excuse, despite the fact that we are for the most part honest, hard working South Africans who pay our taxes year after year. Come on SASSA, you have got to do better!