SASSA R350 Number Change Request

Good Day,

My name is Odwa Ndita I app**** to get the R350 social grant back in 2022 and due to unforeseen circumstances lost my phone and the number I app**** with before I could get a reply to say whether my application was approved or not. I went to Sassa offices trying to see if someone could help me change the number instead the security told me to go to Silulo Internet Cafe which I found very strange until I was told of the toll-free number that allows you to call and ask for the number to be changed.

The process according to the Sassa site shows that it takes about 14 working days after you have received the first SMS asking you to confirm the number change. From the 19th of Jan 2024 to date I have been waiting for any communication to confirm the request has been received and will be attended to and nothing.

I do understand that government things do take take time however its the 1st of March 2024 and still nothing. When I call the toll free I am told they have a backlog and no time frame to give as to when my number will be changed.

R350 may seem like a small amount to someone who has something but to an unemployed man its a lot.

All I ask is for my number to be changed so that I can start getting the R350.

Regards Odwa Ndita ***