SASSA CHILD SUPPORT GRANT

I am Nokuzola Nkohla-Manxeba a mother to Amkele Hluma Manxeba. I registered for child support grant in Mthatha because I am unemployed. I sent my application in 2013 but until today my child is not getting the grant. Everytime I visit SASSA offices they send me from pillar to post. Sometimes they blame the system and sometimes tell me to wait. My child is suffering a lot and I really do not know what to do any more. Please help me. My number is ***