SASSA-Bellville

<div>My wife and I went to register at the Bellville offices on Monday 13 January 2020. The Supervisor Mr Matatu does not have a clue of what it is to be a civil servant. Mr Xolo had to fill in for Matatu because when I requested to speak to him he just never appeared. The workers at this office except for Mr Xolo started packing up from 15h45. By 15h50 they had left their desk and refused to see any of the clients in spite of them having to work until 16h00. The only committed employee, Mr Xolo had to answer questions from irate clients because Mr Matatu was just not available. My conclusion, the office at Bellville needs to undergo a whole learning process of what and how one should deal with the general public. Is it not after all we who through our taxes pay them each month. We simply cannot be beholden unto them. The bulk of these employees think that they are doing the clients a favour. I lodge my complaint with the Consultant at the national tollfree number. I sent in a written complaint on Tuesday.........but alas, not even an acknowledgement of my email received.</div>