Poor service

Sassa announced that all Sassa beneficiaries need to conduct Biometric verification, but flagstaff branch only assist their friends and relatives to do Biometric verification. If they don't know you they tell you that the service you requested is only for new applicants only.

The funny thing Is that those who have friends working there confirm that the Biometric verification is completed successfully to them.

Please assist us to resolve this matter becouse all flagstaff officials are not friendly , the chase us like ghost when we mentioned that we want Biometric verification. This occurred on the first of this month while I was at the branch to request this service.

One of the persons assisted successful is my brother in law, whose is recovering disability grant just like me.

Please assist us to resolve this matter. Thank you