POOR POOOR POOREST SERVICE

Hi, Been visiting SASSA in Tembisa in Rabasotho and i have to say their service is really poor and please rake this matter to the Irrelevant people,

Ever since the year started my Grandmother has been applying social grant for my cousin and up until today nothing has happened all the documents requested have been up to date and i must say nothing has happened last week my grandmother went back again she was told that the machine is offline and must come back tomorrow which on that she went back but still she was told that the cartridge was finished now I'm asking myself what kind of a place that runs out of cartridge don't they keep extra if the ink goes finished??? for god sake the lady is suffering from a leg injury my brother always goes in the morning and stand in a Que for her almost every time that she has to go back

again yesterday 08/05/2024 my brother went in again to Que for her she was told that they were offline and now they suggest she needs to apply online with what data the granny is not even working to buy the data she is applying for a grant for her grandson whose mother passed away and yet up until today still nothing was done now they telling her yesterday that she needs to do an online application its been almost 5 months now the granny has been going in and out of that place,

Really I'm dissapointed i and would really like hello peter to address this matter they have a poor service and its really not on especially for the old lady suffering from her leg injury i believe that sassa once said old people get assist faster especially applying for an orphan grant....