NO FILE IMAGINE

I HAVE STARTED MY SASSA APPLICATION SINCE THE MONTH OF FEB. HOWEVER I WENT TO THE HOSPITAL TO GET MY DOCTOR'S NOTES AND RESULTS. I HANDED ALL MY DOCUMENTS IN AT THE SASSA ON TOKOZA A FILE WAS OPENED AND THEY HAVE SENT ME TO GO AND SEE THE DOCTOR THAT WORKS FOR SASSA I HAVE DONE THAT THE DOCTOR GIVE ME MY LETTER. FOR THE PAST MONTHS I HAVE BEEN UP AND DOWN TO SASSA SITTING WAITING FORM 3 IN THE MONRING I SUFFER FROM EPILEPSY. I CANT GO UP AND DOWN ON MY OWN. ON THE 5 MAY 2015 I WENT IN TO GO DO MY FINGER PRINTS AND TO COLLECT MY CARD. WHEN I GOT THERE, THE PERSON HELPING ME SAID SASSA DOES NOT HAVE A FILE FOR ME. HOW DEVIL CAN THEY NOT HAVE MY FILE I DON'T HAVE THE MONEY TO GO AGAIN TO ALL THE DOCTOR I NEED THIS SORTED. I HAVE DONE EVERTHING EVERY WEEK I HAD TO GO TO SASSA AND THEN THEY WILL SENT ME BACK HOME SAYING THEY DON'T HAVE ELECTRICITY. IM GOING TO TAKE THIS UP THIS CANT NOT HAPPEN THAT YOUR FILE CAN BE GONE I WAS THERE ON THE 30 APRIL 2015 ALL WAS IN ORDER. WHAT THE **** HAPPENED I WILL NOT LEAVE THIS.