I have had more stress than relief

If I could rate is zero I would i have been waiting for payment for six months and finally when I got dates for two of those months I tried to go withdraw it just to find out I'm not registered with that retail store it is called the distress relief but I did not get any relief from this money if anything its been an absolute stress to get the money why they changed the payments from how it was before I don't know because it was working I a single mother waited for six months to get my money and I look around our community and see some drug addicts get their payments every month I mean how messed up is that this is not fair man really