PD
Precious D

1 reviews | Active since Jun 2015

18 May 2017, 14:57

**********! RUDE! INHUMANE STAFF AND SERVICE - SASSA PINETOWN Kings Road

<p> </p> <p>i was given an appointment for 06:00am to get the doctors results so i can continue with my disability grant. when i got there, 05:00am i was told by a fair lady at the helpdesk there is no space anymore and that i had to leave, i tried to explain that i had an appointment yet she scoulded me to leave. When I asked when i should come back, she RUDELY told me "i should come back when i feel like it", how do you speak to an elder in that manner, mind you even the very old ladies i was with were treated like flies in that in her buttock, some were even scared to ask for assistance because of the attitude this lady had, with every single sassa client that walked through the door. </p> <p> </p> <p>PLEASE SASSA IN CENTRAL PINETOWN - Kings Road, Manager of SASSA in Pinetown and Supervisors, i beg that some means are taken to address how your staff treats clients, and please have your staff taken to trainings, workshops , on a yearly basis, on <strong>BATHO PELE </strong>because such actions, behaviours are appaulling.</p> <p><strong>It is unacceptable that people should now be scared to ask for assistance and services promised to them by the governement becasue your employees are incapable of any customer service whatso ever, its unacceptable!</strong></p> <p> </p> <p>Please assist in this matter as I have become more aware that it has become a trend for many SASSAs nationwide. </p>

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