East London SASSA must fall!!

This government sector is the least performing of all the government sectors. I cannot speak for the other branches but the one in East London is absolutely appalling. The servers are extremely slow, cheeky and rude. They help one person then go meander about for 30 minutes then come help another. I witnessed the manager tear up another customers application because he requested to have his money deposited into his personal bank account. He was told to **** off and go home because he is asking nonsense. I sat there for the whole day waiting to be served, no pee break or lunch break because there is no system to monitor the queue and i didnt want to lose my place in the line. An old senior citizen went to pee and couldnt remember who she was next to and nobody wanted to help her and the manager told her to either go home or start at the back of the long line that started outside. When i finally made it to the front 8 hours later, the server who was suppose to help me started packing up her station and left with no explanation an hour before they were meant to close. The rest of the servers followed suit and we were told to go home they are done for the day. There are people who travelled from far only to sit doing nothing and told to go home without being helped. Its unacceptable. The servers are slow and computer illiterate and their characters are not suitable to work in the customer service sector. We pay taxes that pay their salaries and deserve to be served and with respect. Tomorrow i am going to go there for the third time this week with hopes to finally get served. This is a call for help. Something needs to be done about SASSA. They should all be fired and young people should be hired. People who are hungry for work and eager to serve the people. Even the one star rating i gave them was far too much.