Discountinued vital payment

I was on the Sassa grant for 2months, the following month it stopped due to a payment made into account which were once of funds for a funeral payment and ever since it keeps saying means income identified , I appealed and even emailed to the Grants appeal to no reply, called to no answer and at this point I am not getting assistance, can’t even go to the offices due to medical issues and no transport money, how does one honestly have to survive 😭😢 or do to be assisted