*******ion in the government sector

My mother has been going to SASSA ( mahube in mamelodi) for two months now applying for her disability grant, which eventually got approved. She has not received a single payment and was told her grant will be paid out in June, she's been there 3times since and everytime she gets told that the person who has to capture her fingerprints is not in the office and must come back another day, though her grant is approved.