SM
Sharon M
1 reviews | Active since Jun 2016
22 Apr 2021, 16:59
Worms in Sasko ****in mix
Found worms in their flour, sent them feedback kn their social media page and for some reason they cannot give me a response on email as to why their products had worms and cobwebs. I've read quite a lot of reviews thath their bread is constantly mouldy, so this for me says their products are inferior - and they lack adequate customer service
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Replies (1)
Sasko's replyOfficial
05 May 2021, 11:22Good day
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: ***-04-197 Kind Regards
Pioneer Foods Customer Care Line
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: ***-04-197 Kind Regards
Pioneer Foods Customer Care Line
Best regards,
Sasko's reply05 May 2021, 11:22
Official
Good day
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: ***-04-197 Kind Regards
Pioneer Foods Customer Care Line
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: ***-04-197 Kind Regards
Pioneer Foods Customer Care Line
Best regards,