1 reviews | Active since Apr 2011
worm in white star
Hi I found live worm in white star. we misplace slip. Is there no way to get a refund? The pack only expires in 2018 and still full.
Good Day
We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint.
Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Essentials
***
Best regards,
Good Day
We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint.
Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Essentials
***
Best regards,
Good Day Mr M Charles
We at Pioneer Foods Essentials Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-10-55.
Kind Regards
Pioneer Foods Essentials
***
Best regards,
Good Day Mr M Charles
We at Pioneer Foods Essentials Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-10-55.
Kind Regards
Pioneer Foods Essentials
***
Best regards,