DK
Desivan K
1 reviews | Active since Aug 2014
13 Jan 2016, 15:04
White bread with mould
I would like to complain about your bad standards. On 09/01/2016 I bought a Sasko More slices white Bread, and, to my disgust, when I got home to use it the evening, it had mouldy spots. I could not take it back to the local pick n pay store, as I threw the slip away. The best before date on the bread is ***. The following numbers also appear on the bread, BL0 B1 006 14:09. This is very poor standard and can do damage to your good name. This is not the first time this has happened. I will appreciate it if you can look into the matter, and sort it out!
Helpful (0)
Replies (1)0
Replies (1)
Sasko's replyOfficial
14 Jan 2016, 16:33Hello desivank,
We at Pioneer Foods Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-242.
Kind Regards
Pioneer Foods Customer Care Line
*** - AT
We at Pioneer Foods Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-242.
Kind Regards
Pioneer Foods Customer Care Line
*** - AT
Sasko's reply14 Jan 2016, 16:33
Official
Hello desivank,
We at Pioneer Foods Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-242.
Kind Regards
Pioneer Foods Customer Care Line
*** - AT
We at Pioneer Foods Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-242.
Kind Regards
Pioneer Foods Customer Care Line
*** - AT