TM
Tshepo M

1 reviews | Active since Nov 2018

14 Jun 2023, 10:53

White bread with brownish finish Colour

Bought SASKO white bread from Shell garage in Rosslyn on 2023/06/12 20:23. It was unfortunate to find the white bread with seemed to be brown bread ingriants. Wasn't sure whether it was something which they had to wash out first before they changed to white bread production. This means CIP wasn't done properly, duration of CIP wasn't adhered to, quality of CIP chemicals need to be reviewed. That's if CIP was done. I'm also wondering what other CCP they have in place to mitigate the risks

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Replies (1)
Sasko
Sasko's reply14 Jun 2023, 17:04
Official
Good Day 
 Thank you for bringing this matter to our attention.  We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact you,  but the number provided diverts to voicemail.  Please contact us on *** and quote ***-06-280 for the complaint to be completed and escalated. A consultant is waiting to take your call.  
Kind Regards 
Pioneer Foods Essentials