1 reviews | Active since Nov 2010
Unacceptable Quality and Service
Yet another bad quality product from Sasko. I bought a Low GI Seeded loaf with the expiry date still fine. When I opened the bread it was full of mould inside. I emailed Sasko my complaint and still await feedback. Your quality and service is totally unacceptable. When you complain you sasko apologizes and sends you a voucher for the same amount as what the bread cost so that you can go buy another bread. what about my petrol wasted yet again to buy your product. THIS IS NOT FIXING THE PROBLEM! Your quality used to be good but not anymore!!
Good Day Ms U Matthee
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: SB18-03-710.
Kind Regards
Pioneer Foods Bakeries
*** - AT
Good Day Ms U Matthee
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: SB18-03-710.
Kind Regards
Pioneer Foods Bakeries
*** - AT