Stale bread
<p>I have purchased bread from the local Spar and each time the bread was stale and mouldy in less than three days. I find this extremely unexeptable. Sasko does not respond to my complaint when I emailed them.</p>
Helpful (0)
Replies (3)0
Replies (3)
Sasko's replyOfficial
08 Feb 2017, 14:19Good Day Ms M Biddle
We at Pioneer Foods Bakeries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries
***
Best regards,
Sasko's reply08 Feb 2017, 14:19
Official
Good Day Ms M Biddle
We at Pioneer Foods Bakeries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries
***
Best regards,
Sasko's replyOfficial
11 Feb 2017, 12:27Good Day Ms M Biddle
We at Pioneer Foods Bakeries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries
***
Best regards,
Sasko's reply11 Feb 2017, 12:27
Official
Good Day Ms M Biddle
We at Pioneer Foods Bakeries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries
***
Best regards,
Sasko's replyOfficial
14 Feb 2017, 15:10Good Day Ms M Biddle
We would like to thank you for informing us of your unfortunate experience with our product.
Please note we are trying to make contact with you regarding your complaint without success as the number provided just rings.
Please provide an alternate contact number or a convenient time to call you to complete the logging of this complaint.
Alternatively you are welcome to call the customer care line on ***.
We will then complete and escalate the matter on your behalf.
Kind Regards
Pioneer Foods Bakeries
***
Best regards,
Sasko's reply14 Feb 2017, 15:10
Official
Good Day Ms M Biddle
We would like to thank you for informing us of your unfortunate experience with our product.
Please note we are trying to make contact with you regarding your complaint without success as the number provided just rings.
Please provide an alternate contact number or a convenient time to call you to complete the logging of this complaint.
Alternatively you are welcome to call the customer care line on ***.
We will then complete and escalate the matter on your behalf.
Kind Regards
Pioneer Foods Bakeries
***
Best regards,