yN
yvonne N
1 reviews | Active since May 2017
19 Jan 2018, 13:36
Sell by Date
Good day I would like to bring to your attention that I bought (Sasko LOW GI DUMPY WHOLE WHEAT BROWN BREAD) at Pick and Pay Elspark on the 16/01/2018.
Expiry date on the Sasko Packaging 19/01/2018 - 17/01/2018 I wanted to make a sandwich for me and my family to find that the bread is green.
How can you as a company not make sure that your products not in order before reaching the shelf. Bar code ********** 010604.
I hope this matter will be resolved shortly.
Helpful (0)
Replies (2)0
Replies (2)
Sasko's replyOfficial
22 Jan 2018, 16:56Good Day Ms Y Niemand
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote ***-01-681 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Bakeries
*** - AT
Best regards,
Sasko's reply22 Jan 2018, 16:56
Official
Good Day Ms Y Niemand
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote ***-01-681 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Pioneer Foods Bakeries
*** - AT
Best regards,
Sasko's replyOfficial
24 Jan 2018, 14:19Good Day Ms Y Niemand
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: SB18-01-787.
Kind Regards
Pioneer Foods Bakeries
*** - AT
Best regards,
Sasko's reply24 Jan 2018, 14:19
Official
Good Day Ms Y Niemand
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: SB18-01-787.
Kind Regards
Pioneer Foods Bakeries
*** - AT
Best regards,