PT
Prudence T

1 reviews | Active since Mar 2009

26 May 2018, 12:23

SASKO Sam In-Store Promotion run in ***** manner

I am furious at Sasko for the lack for transparency regarding the "SASKO Sam In-Store Promotion" that from 15th December 2017 00h00 and end on 31st March 2018 23h59. That competition had the following prizes: "You stand a chance of winning your share of R5 million cash. The following prizes are available: 8.1 3 x daily prize draw prizes of R200; 1 x R1 million; 10 x R100,000; 100 x R25,000; 900 x R500." Which mean there was over There is a total of 1011 x winners excluding 3 x daily prize draw prizes of R200. A few name were posted on Facebook as winners, these firstly didn't add up to the total, then the names didn't have surnames unless all refused concent to have names published (the other campaigns where names and also photos are posted) I have called, written on facebook and inboxed on facebook, I am just being ignored as troll. I just simply wanted to know as a consumer who participated what is happening, where is the transparency and was this even audited or run properly.

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Replies (2)
Sasko
Sasko's reply29 May 2018, 16:42
Official

Good Day Ms P Botlenyana

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this.

Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote ***-05-466 for the complaint to be completed and escalated.

A consultant is waiting to take your call.

Kind Regards

Pioneer Foods Bakeries

*** - AT

Sasko
Sasko's reply31 May 2018, 17:21
Official

Good Day Ms P Botlenyana

We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the promotion. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your query will be forwarded to our Head Office to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: SB18-05-509.

Kind Regards

Pioneer Foods Bakeries

*** - AT