J.K
John .D.C Knott

1 reviews | Active since Feb 2015

24 Feb 2015, 14:56

Property Destruction due to Accident

Sasko ( Pioneer foods ) Truck was traveling down Beacon rd. Grosvenor bluff Kzn this is a weight restricted road of 5 Ton due to the steep inclination the truck proceeded down from the robot / Shopping center down beacon rd and lost control and destroyed my wall ,Damaged the Swimming pool as well as the rock art and surrounding concrete area then it was a problem getting someone to respond eventually (Sasguard Insurance Co Ltd (FSP 18882) [Email Removed] responded and then was quiet for a long time until I gave park Patrol a go ahead to do repairs caused by a break in and then they all of a sudden responded and sent Macleod to do inspection with the suppliers to do repairs and the numbers he came up with would not even cover 1/4 of the damages and he changed some of the suppliers quotes I have all the email correspondence if necessary I can send it all we even had to put up temporary fence after the accident they did nothing at all I also have all the necessary photographs Sasko delivery trucks still proceed down Beacon Road

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Replies (1)
Sasko
Sasko's reply24 Feb 2015, 16:51
Official
Hello bauldyman,

Thank you for contacting Pioneer Foods Customer Care and for bringing the matter to our attention. Please accept our apology for any inconvenience caused.

The matter will be escalated to the Head Office for further assistance as soon as we receive the requested documentation as discussed with our consultant.

Your Ref: 15-02-615

Kind Regards
Pioneer Foods Customer Care
*** - AF