dL
dudleigh L

1 reviews | Active since May 2012

14 Oct 2015, 11:17

plastic in bread

i took a bite from my sandwich and i pulled a 5cm strip of soft plastic out my mouth. that is unacceptable.

0
Replies (1)
Sasko
Sasko's reply15 Oct 2015, 08:59
Official
Hello lieselbasson,

We at Pioneer Foods Essentials Customer Care would like to extend our sincere apologies for the unfitting experience you had with our product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 15-10-226.

Kind Regards
Customer Care Line
Pioneer Foods Essentials Customer Care
*** - LS

Best regards,