1 reviews | Active since Nov 2017
Non delivery of bread order
I am with a hostel in a small town that orders our bread from Sasko. Weekly order get sent to 3 different people and they still mess it up on a regular basis. If our order is wrong, our whole menu is *****ed for that day. We then have to drive 20 km to the nearest town to buy the items that was not delivered. Every week when I place my order I ask that it is acknowledged. This NEVER happen
Good Day
We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries
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Good Day
We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries
***
Good Day Mr J Aucamp
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: SB17-11-252.
Kind Regards
Pioneer Foods Bakeries
***
Good Day Mr J Aucamp
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: SB17-11-252.
Kind Regards
Pioneer Foods Bakeries
***