DM
Daniel M

1 reviews | Active since Dec 2015

10 Feb 2018, 16:43

No Feedback - Poor quality product

After having bought another poor quality loaf of bread (going moldy even before the expiry date), I sent Sasko an email directly from their website.

Up to this moment (about 2 weeks later now) I still have not even received a courtesy call or email from them...!!

I'll rather go for Albany now...

0
Replies (1)
Sasko
Sasko's reply23 Feb 2018, 15:27
Official

Good Day Ms D Maritz

We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: SB18-02-890.

Kind Regards

Pioneer Foods Bakeries

*** - AT

Best regards,