Mouldy bread and rat eaten bread
<p>I logged a complain with sasko via twitter on the 26/01/2017 and still my query has not been resolved. My mother owns a business and buys about 70 to 80 loafs of bread a day. on the 26/01/2017 mouldy bread was delivered to her shop. </p> <p>I was given a reference number 17-01-731 and my broker was told that this matter is being escalated on two occasions and we are still waiting.</p> <p>Today they delivered bread that has been eaten by rats and i sent Sasko a tweet via DM and they advised me that they will get someone to be in touch with us. </p> <p> </p> <p>It's not like this bread is given to us for free</p> <p> </p>
Good Day Mr M Maseko
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: ***.
Kind Regards
Pioneer Foods Bakeries
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Good Day Mr M Maseko
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: ***.
Kind Regards
Pioneer Foods Bakeries
***
Good Day Mr M Maseko
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-02-124.
Kind Regards
Pioneer Foods Bakeries
***
Good Day Mr M Maseko
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-02-124.
Kind Regards
Pioneer Foods Bakeries
***