IV
Ibteshaam V
1 reviews | Active since May 2014
15 May 2015, 14:36
Mouldy bread!
I would to inform you that i purchased a white loaf of Sasko bread yesterday 14/05/15 at Pic 'n Pay in Gardens Centre Cape Town.<br> <br> I brought this back to work for my colleagues and i to eat.<br> We found the bread being mouldy , this being said i already ate from the bread without checking.<br> <br> I am 7 months pregnant an immediately spitting it out , not knowing this was is mouldy and old!<br> I AM PUT OFF COMPLETELY !<br> <br> The Expiry date on the bread says 16/05/15 , please explain this as i would appreciate this.<br> I WILL NOT ACCEPT A COPY AN PASTE RESPONSE!..<br> <br> I AWAIT A RESPONSE!
Helpful (0)
Replies (1)0
Replies (1)
Sasko's replyOfficial
18 May 2015, 16:24Hello ShaamV,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant bakery for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-05-358 as discussed with our consultant.
Kind Regards
Pioneer Foods Essentials
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant bakery for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-05-358 as discussed with our consultant.
Kind Regards
Pioneer Foods Essentials
*** - AF
Best regards,
Sasko's reply18 May 2015, 16:24
Official
Hello ShaamV,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant bakery for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-05-358 as discussed with our consultant.
Kind Regards
Pioneer Foods Essentials
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant bakery for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-05-358 as discussed with our consultant.
Kind Regards
Pioneer Foods Essentials
*** - AF
Best regards,