MC
Mishqah C
1 reviews | Active since May 2016
10 May 2016, 12:23
Mould Bread
<p>Hi I bought a low Gi bread and it was moulded it was not p***ed the expiry date and i had children eating from this bread. im very upset about the poor quality of your bread as you dont expect bread to be mould when you buy iy.</p>
Helpful (0)
Replies (4)0
Replies (4)
Sasko's replyOfficial
23 Nov 2016, 09:25Good Day
We at Pioneer Foods Bakeries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries Customer Care
***
Best regards,
Sasko's reply23 Nov 2016, 09:25
Official
Good Day
We at Pioneer Foods Bakeries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries Customer Care
***
Best regards,
MC
Mishqah C's updateReviewer Update
23 Nov 2016, 09:35Hi ********** 899
MC
Mishqah C's update23 Nov 2016, 09:35
Reviewer Update
Hi ********** 899
Sasko's replyOfficial
24 Nov 2016, 12:30Good Day
We at Pioneer Foods Bakeries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries Customer Care
***
Best regards,
Sasko's reply24 Nov 2016, 12:30
Official
Good Day
We at Pioneer Foods Bakeries Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Pioneer Foods Bakeries Customer Care
***
Best regards,
Sasko's replyOfficial
28 Nov 2016, 11:39We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-11-907.
Kind Regards
Pioneer Foods Bakeries
***
Best regards,
Sasko's reply28 Nov 2016, 11:39
Official
We at Pioneer Foods Bakeries would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-11-907.
Kind Regards
Pioneer Foods Bakeries
***
Best regards,