Hit by a sasko bakery

On the 27 November 2018, on my way to work was unfortunately hit by bakery, the accident happened around 6am at black road in Brakpan. I have an RA with both my statement and that of the driver, which I already submitted to the Sasko bakery after the accident was also brought to their attention by their driver as well, I was alone in the car when the accident occurred. I have been co-operative with the company even since I started communicating with them, submitted each and every document that was requested from me, including pictures of the my car to show them the damage. After all the documents were submitted, a lady by the name of Aurelia told me the company is already closing so my claim will only be attended in January 2019,i patiently waited for them to open. I then contacted them to resume the process of claim, however, she's been sending me back and forth with no concrete answer that my car will be fixed or not. She keeps on telling me that because my statement is different from their driver's, then it makes it difficult to assist me, so they will have to believe their driver over me. My patience has run thin simply because I have been very inconvenienced since the accident occurred, I'm struggling to travel around now especially because I use this car to and from work, which is two hours away from my house. This has caused me nothing but an emotional pain, my whole family is also affected including my children because this is the only car the family has and I'm still paying for it on a monthly basis The registration of the bakery is DV93SV GP, I Will reserve the details of the driver for the sake of confidentiality I need someone to intervene as soon as possible before I take the matter to my attorneys please. My contact is **********