YM
Yolanda M
1 reviews | Active since Oct 2015
03 Nov 2015, 17:30
FUNGI BEFORE BEST BEFORE DATE
I bought bread yesterday at Shoprite on the 2/11/2015, I didn't get a chance to eat it. Today as I'm making lunch I find the whole pack has mould all the slices. I check the best before date and I remember checking before I bought the bread and it says best before 05/11/15. This bread has gone bad 3 full days before the best before date, makes me wonder whether or not it was not old bread given a new package.
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Sasko's replyOfficial
04 Nov 2015, 15:20Hello Yolanda260512,
We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-127.
Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS
We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-127.
Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS
Best regards,
Sasko's reply04 Nov 2015, 15:20
Official
Hello Yolanda260512,
We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-127.
Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS
We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-127.
Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS
Best regards,