VL
Vuyelwa L
1 reviews | Active since Feb 2021
28 Aug 2021, 16:02
Complaint
I have been emailing the customer services for a spoilt flour I bought..but their email is rejecting my emails, not sure how we are to complete or give the feedback on their products
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Replies (1)
Sasko's replyOfficial
31 Aug 2021, 14:39Good day
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: SG21-08-321 Kind Regards
Customer Care Line
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: SG21-08-321 Kind Regards
Customer Care Line
Sasko's reply31 Aug 2021, 14:39
Official
Good day
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: SG21-08-321 Kind Regards
Customer Care Line
We at Pioneer Foods would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: SG21-08-321 Kind Regards
Customer Care Line