MN
Mandisa N

1 reviews | Active since Nov 2015

12 Nov 2015, 06:58

Bread with fungus

About a month ago i went into a Shoprite in Nonqubela to buy a loaf of my favorite Sasko bread, Oats and honey. When i got home i prepared breakfast for my family and i took out the bread so we could enjoy outr breakfast. The bread was full of FUNGUS and i hadto drive back to Shoprite to return the bread. When i got there the managet r promised to return the bread to Sasko and she apologised and gave me my money back. This morning i was packing lunch for my daughter and the same thing happended, The bread my husband bought last night at Pick n Pay in the same area also had fungus all over. I am not impressed with Sasko bread any longer and i would like a representative at Sasko to contact me and let me know if this is the kind of bread they deliver to black communities. We spend time and money to go and buy bread and we deserve to buy and eat fresh bread.<br> The funny thing is that all the bread we bought has a date which is 2 to 3 away before expiry<br>

0
Replies (1)
Sasko
Sasko's reply13 Nov 2015, 13:50
Official
Hello mandisankonzo,

We at Pioneer Foods Essentials would like to extend our sincere apologies for the unfitting experience you had with our product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 15-11-413.

Kind Regards
Pioneer Foods Essentials Customer Care Line
*** - LS

Best regards,