1 reviews | Active since Apr 2019
Sanrose Motors & Panelbeaters Midrand
Got.to the reception at Sanrose Motors & Panel beaters Midrand there was no one at the reception, waited for a very long time for someone to emerge and assist me, continued to wait at the reception l then decided to knock on some grey door no response.
Drained from waiting I decided to go to the security to ask him if there was anyone on duty he said yes, I then went back to check for the last time a guy emerged by the name of Deon, he said how can I help you? I advised him that I have waiting for a very long time to which he rudely dismissed my statement by saying " it was impossible as he had been keeping an eye on the door" I advised him to check the cameras.I advised him that I was there for vehicle /inspection We proceeded to the vehicle he inspected the vehicle, asked me to to open the car I did and continued to follow him as he inspected the vehicle he then asked me to open the car I told him it was opened at his initial request he then said" is the ignition on? "instead of can you please switch on the ignition! I quickly turned my ignition on as I was fed up with his " disgustingly" poor customer service for a lack of a betterword! He then said the inspection was complete, I then asked him if he did not need my email address/details for the quote he said no advising that “ Standard bank must have sent him an email” dismissive yet again clearly has his mind made up with out confirming with me as a customer I advised him that standard bank has not sent him an email can he please take down my email address and details so that he can send me the quote so that I can forward it to the third part that bumped the vehicle he then wrote my details down. It’s the a few hours before the end of 2021 and we have individuals like deon who render disgustingly poor customer service with pride/condescending manner, unbelievable. Disgusting!
