ZZ
Zanele Z

1 reviews | Active since Feb 2015

24 Feb 2015, 15:15

Poor Quality Workmanship

My car was taken to Sanrose by my insurance company for repairs after after an accident I had in november.<br> Whilist undergoing repairs at sanrose I did receive regular feedback & my car was supposedly reapired in 4-5 weeks, when i arrived to pick up my car from Sanrose i had noticed that the emblem on my mags were swapped out with another vehcicle & that not all the functions were working this being the reverse camera and central locking.<br> After picking up the car and paying the excess despite the above which they said they would look into, i took the car to orignal manufacturer to check if the car was repaired properly. Upon inspecting the car the manufacturer found that the electircal wiring was poorly repaired to the extent that the amplifier was blown and resulted in the reverse camera and central locking not working. <br> a couple of days later after whilist driving the car, the right exhaust tail pipe had fallento the ground and was dragging. The exhaust tail pipe &whole rear was what repaired by Sanrose.<br> Overall their was problem after problem causing heavy expenses frm my pocket & during this time Sanrose has not called to apologise or explain why the repairs were so poor.

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Replies (1)
Sanrose Motors and Panelbeaters (Pty) Ltd
Sanrose Motors and Panelbeaters (Pty) Ltd's reply24 Feb 2015, 16:03
Official
Hello zzik1,

Thank you for bringing this matter to our attention a manager will be in contact with you shortly to resolve this matter

Regards,

Management