NM
Nombali M

1 reviews | Active since Jul 2012

23 Jul 2020, 12:05

If wack service had a face

15 days later I still have no direction with regards to my complaint on incomplete work done on my car when I took it in for panel beating last year (it is still within the 12 month workmanship guarantee). Between Sanrose and Discovery Insure, I am not sure who is making me a fool. It is impossible that my car has been in their yard for 15 days collecting dust and there is still no way forward. I even made it easy for Lizelle to call for a follow up on Monday (since they are just silent) and she promised to call Discovery Insure and let me know, and today is Thursday and I am still waiting.

Not to mention that my car left their workshop without water in a cooler the last time and red warning lights started flashing as I joined the N1. Luckily it was before the New Road off-ramp and I could drive to the fuel station en-route before damage was caused to my engine.

0
Replies (1)
Sanrose Motors and Panelbeaters (Pty) Ltd
Sanrose Motors and Panelbeaters (Pty) Ltd's reply07 Sept 2020, 15:38
Official
Good day,
We are pleased to hear this matter has been resolved.  We apologise for the inconvenience caused.  Assuring you of our best attention & please feel free to contact us for any further assistance.
Sanrose Motors & Panelbeaters Team.