Years now - no resolution

http://hellopeter.com/sanral/complaints/incompetence-continues-***<br> <br> The miserable, ******** and useless lot refuse to CALL me to sort the problem they created with invalid VPC transactions/submissions - I am being fed useless info and constantly being put into a loop because they simply don't seem have a person with more than one braincell that can both read and understand what is going on.<br> <br> So here we are - years down the line and they refuse to call me.