CB
Christine B

1 reviews | Active since Sept 2015

15 Sept 2015, 15:23

Worst customer service

The matter is still dragging on: The longer this matters take the more interest is being accumulated on a daily basis and you simply don't care about that, all that will happen is the following, I will again be advised that this is the outstanding balance and this is what you need to pay...<br> <br> I simply need an answer on the below, Phillip said he has done whatever was suppose to be done, so that your complaints department, now if everyone check the statement and it is correct as I have been informed over and over again, it really should only take 5 min to tell me how I can accumulate a balance of R293.00 in a 7 day period. Secondly I just need a simple letter stating as to why it was preferred to ignore my e-mail request and hello peter complaint and why your staff is imcompetent.<br> <br> At this point I am tired of excuses and no answers, I simply need this letter in order for me to take this matter futher.<br>

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Replies (1)
Sanral
Sanral's reply16 Sept 2015, 14:33
Official
Hello cbruce,

Thank you for your query, it is receiving attention. SANRAL will revert with a response.