JP
Johan P

1 reviews | Active since Mar 2009

09 Apr 2015, 09:51

System a load of ****

I have yet to receive a LOW BALANCE \beep"signal on my e-Tags. But SANRAL are Quick to send a statement and then at 21:15 last night a Suspension WARNING and this morning a Suspension NOTICE. This after I have emailed them two PROOF of PAYMENTS FNB to FNB that I have paid into their account.<br> The fact that the system is malfunctioning on THEIR side regarding the low balance signal....is NOT MY PROBLEM. They should spend the time and effort fixing the system which they spend on threatening letters being sent out.<br> I require my account to be re-instated with immediate effect as I have paid and this arrogant attitude stinks."""

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Replies (1)
Sanral
Sanral's reply10 Apr 2015, 15:02
Official
Hello johanpta,

Thank you for your query, it is receiving attention. SANRAL will revert with a response.