CB
Christiaan B

1 reviews | Active since Mar 2012

04 Mar 2015, 17:34

Still waiting for my money

Ok so sanral doubles your account within 14 days of you offence.<br> I closed my account 6 months ago and they told me I will receive my money within 2 months. That's ridiculous in the first place. 6 months later I arrive at an outlet and they claim I did not close my account but then find the termination document attached. 6 months and they still want to pay me the same amount back no interest and its there mistake.

0
Replies (2)
Sanral
Sanral's reply06 Mar 2015, 13:12
Official
Hello BLACKDOOM,

Thank you for your query, it is receiving attention. SANRAL will revert with a response.
CB
Christiaan B's update21 Feb 2018, 12:13
Reviewer Update
Just for the record. It took another 4 months and they payed no interest on the amount.