Still waiting for an explanation promises

e-toll tells me to NOW pay as I will get 60% discount.<br> The so called 60% discount I paid 22/12/2015 was actually paid on 26/01/2015 but you are too *********** to explain why I had to pay this again.<br> After spending more than an hour at two of your walk in centre and then emailing Hallo Peter and you only calling me three months later and spending 50 mints on the phone with your consultant and call supervisor/manager e-toll still cannot explain to me why I had to pay a second time. <br> I do not have an issue paying if I know WHY, WHEN and WHAT but you do not know.<br> <br> Can you please email my invoices for 60% discount of R103.98 which I paid IN FULL AGAIN on 22/12/2015 but which actually states I have paid in full.<br> Can you please email me a second invoice for traveling in December 2015 an amount of R17.11 paid IN FULL on 22/12/2015 and which actually stats I have paid in full.<br> Once you get you admin in order and email me invoices as you promised to do but never did. Only then will I consider registering ONCE YOUR ADMIN ACTUALLY WORKS..<br>