Sanral Cannot Recognise Private Plates Properly

I just had more than enough by the mentality and poor excuses Sanral gives me regards my private numberplate.<br> Background: I do pay my etoll, but once a week get this email telling me Discrepancy in my number plate. Therefor i loose any discounts i should be receiving.<br> My numberplate is private.<br> Starts with OO1. This is Oscar Oscar one, not Zero Zero. There is a difference O and 0 see !!<br> <br> Problem<br> Their multi billion system cannot recognize the difference between O and 0<br> My plate has been flagged for manual capture to get discounts.<br> <br> Latest Response:<br> Sanral's response is i must simply change my plate's O's to 0's.<br> There is a cost. If they will carry that cost i will expedite and make it happen .<br> Why should i carry that cost? I had my private plate before etoll came to this country.<br> <br> Looking forward to your reply