Refund

A mistake was made, wrongly paid money into the eToll account now they are giving me all kinds of stories when I ask for a refund. I am a regular payer of the eTolls and the time of making a mistake I had a balance of +R150 or cause now my balance is +R1450 with the R1300 that I paid in by mistake. Every time I call it is like we are starting a new case. Finally the lady I spoke to today told me the turnaround time for me to my refund is 60 days. The payment was made in February and I doubt they are doing much about it cause I have to call all the time. Almost all tell me to resend my banking details as everything from the past communication is no longer considered which leaves wondering how are they helping people and where do they get their information from. I need my money so badly, I now even considering joining the millions of South Africans who don't pay eTolls cause even if you pay they don't respect you and sympathize with you in times of difficulty. I need my money it needs to fill up somewhere as I opened the gap when I had to resend the money correctly.