Mediocre & doggy construction companies refusing to settle claim for damages caused by their incompetence in managing traffic flows during ''stop and go''

On 2 March 2024, my vehicle mirror was damaged as a result of the falling delineator on the NI highway between Worcester and Rawsonville turnoff. I was on my way to Cape Town back from Robertson when the above got swayed by the wind and hit my left passenger side mirror. I reported the incident to a certain Mr Thinus de Jager who is the project manager for the construction company called Actophambili Roads appointed to rehabilitate part of the N1. Upon submitting the required evidence, I sent him the pictures as well as the quotations. Since then, it has been a back-and-forth blame game between the main contractor, Actophambili Roads, and the Sub-contractor, Sukunikezela Construction reportedly responsible for traffic management during the roadworks on the NI , Western Cape. Consequently, the requested quotations for the damaged mirror (which I was asked to source by Actophambili Roads) have not been processed and my mirror has not been repaired after a month already. I strongly believe that Sanral, as a credible institution, has a responsibility to protect their reputation by ensuring that they appoint experienced and credible construction companies who respect the rights of motorist and that in the event of any incident/accident caused by their negligent behavior they are held directly responsible. I am NOT the only once who has submitted claims for damaged to vehicles to these companies - there is a whole lot and they are so nonchalant and arrogant about it -acting with absolute impunity.