INCORRECT INFORMATION GIVEN

I REGISTERED WITH SANRAL BEGGINING OF SEPTEMBER ONLINE AND BEFORE MAKING PAYMENT I CALLED AND SPOKE TO GONTSE WHO INFORMED ME THAT I CAN DO AN INTERNET TRANSFER TO ATIVATE MY ACCOUNT AND I WILL RECIEVE CONFIRMATION WITHIN THREE DAYS. ON THE 3RD OF SEPTEMBER I MADE PAYMENT NAD THREE DAYS LATER MY ACCOUNT WAS STILL NOT ACTIVE, I THEN CALLED AGAIN AND I WAS TOLD EFT'S DO NOT ACTIVATE THE ACCOUNT AND I NEED TO MAKE A PAYMENT AT THEIR SERVICE STATIONS. WHY DID THE FIRST CONSULTANT GIVE INCORRECT INFORMATION NOW IM GETTING COMPLAINTS FROM THE GARAGE WHERE I BOUGHT MY CAR. I DO NOT AHVE TIME TO BE GOING AND MAKING SANRAL RICH. WHAT S THIS A MONEY MAKING SCHEME? I SENT AN EMAIL COMPLAINING AND INSTEAD OF THEM CALLING TO APOLOGISE FOR THE INCONVINIENCE CAUSED I STILL GET AN EMAIL TELLING ME TO GO MAKE PAYMENT.. I WANT MY ACCOUNT TO BE ACTIVEE SEEING THAT I HAVE PAID.