KS
Karl S

1 reviews | Active since Feb 2016

24 Feb 2016, 21:29

Incorrect billing; wrong car, wrong person

We have been sent e-toll bills gathered all over Gauteng for cars that we don't owe, drive, rent, hire, etc<br> 1. triggered on the 2015/09/10; 215/10/27 & Jan 2016<br> 2. the vehicles a Hyundai H1 and Ford doesn't belong to us<br> 3. when triggered I was in my CT office and my son is living overseas<br> This is clearly an admin error and should be trivial to check for correctness on the enatis system<br> We are also not prepared to get sworn affidavits, registered posts - no time for such nonsense. Also I phoned and tried solving it that way....no luck!<br> I agree with all the other similar complainants that you should not make your incompetence our problem & should really fix your system failures. Also sending an bill for R2.46 which most probably cost 10x that amount to send & generate doesn't make economic sense to me - what a waste!

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Replies (1)
Sanral
Sanral's reply30 Mar 2016, 15:12
Official
Hello karl.set,

Thank you for your query, it is receiving attention. SANRAL will revert with a response.