1 reviews | Active since Jul 2010
Incorrect Billing
Good day<br> On 13/03/2015 I bought a car from Toyota Sinoville. I drove the directly to my house, and up to date the car was not on the toll road. The car was registered that same day on my name.(A. Olivier)<br> When I got home I went onto my e-tag pre-paid account on the internet , and I removed the car that was on my account(Kombi) because I trade it in on a Toyota Corolla.<br> So currently the only car on my account is the new car (Toyota Corolla).<br> <br> When logging into my e-tag account on the 23/3/2015 I noticed on my account is an amount for R337-31 for unpaid toll in grace period. How is this possible, I always had an e-tag and always had a positive balance. Now my balance shows -R118.12<br> <br> I am a loyal citizen trying to do the right thing by getting an e-tag, but if this is the way Sanral operate, I will cancel my e-tags. How is this possible that there is unpaid toll during grace period?<br> <br> Could It be possible that there was maybe outstanding toll on the new car that I bought? But the new car was registered in March 2015 on my name, I cant be held liable for money when the car was registered on someone else name before March 2015.<br> <br> Sanral Account number ***<br> A. Olivier
Thank you for your query, it is receiving attention. SANRAL will revert with a response.
Best regards,
Thank you for your query, it is receiving attention. SANRAL will revert with a response.
Best regards,
