1 reviews | Active since Jun 2013
FALSE BILLING AND I ALWAYS PAY FOR THIS NONSENSE
I received an Invoice from Sanral for R365.58 for some VPC department. I was surprised because I have always comp**** with E-toll because I didn't want any surprises in the future of owing anything.<br> I have a pay as you go account because I don't use the highway very often and when I do it's small amounts.<br> Nevertheless, only twice I forgot to top up the account and it was suspended, but on these two occasions I always made payment within 3 days and it was fine.<br> I called the most useless consultant that just placed me on hold for more than 20 mins until I decided to stop wasting my time. I have proof that I paid on both occasions within the grace period given, which is 7 days. Why then am I getting some mystery account? No explanation what it's for or how they even calculate this invoice. It's a joke! I will not pay this because I don't owe E-toll anything and honestly one of the biggest mistakes government has ever made. Implementing a system that is faulty and dishonest.<br> I have my proof and to date no one has contacted me to sort it out! What a great service!?
Thank you for your query, it is receiving attention. SANRAL will revert with a response.
Thank you for your query, it is receiving attention. SANRAL will revert with a response.
