TN
Thanyani N
1 reviews | Active since Jun 2014
06 Sept 2015, 16:48
FAILURE TO GIVE FEEDBACK AND FOLLOW UP.
I found out in July that my account for one of my vehicles was not linked to the main account.Zintle helped me during initial account linking and in July she also helped me lodge complaint.<br> <br> On 06 September 2015, i went to make follow up as i had not been contacted since July.I am dissapointed that no one to date has contacted me and my account is accumulating interest.<br> <br> I have no objection to pay etoll but I would like to get a proper service with feedback. On 6 September 2015, i was assisted by Eric Mphoheng who did not know what was happening.<br> <br> South Africa can be a pleasant country only if services are improved.
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Replies (1)Sanral's replyOfficial
09 Sept 2015, 11:20Hello nthangenithanyan,
Thank you for your query, it is receiving attention. SANRAL will revert with a response.
Thank you for your query, it is receiving attention. SANRAL will revert with a response.
Sanral's reply09 Sept 2015, 11:20
Official
Hello nthangenithanyan,
Thank you for your query, it is receiving attention. SANRAL will revert with a response.
Thank you for your query, it is receiving attention. SANRAL will revert with a response.
