Assistance helpline is pathetic

I have a friend and my son stuck on the N2 on the toll road. I have now tried SANRAL AT LEAST 10 times on different nos. MOST don't even get answered. The others, you get through to a receptionist who puts you through to a number that does not get answered. Meantime our family is in danger on the N2 the road they a. got for free paid for by our taxes and 2. they manage and make us pay to use.Ho hum<br> We don't expect this to be for free. We realise that we need to pay for service. seems that theonly interest is to rake in the moneys and give no service. <br>