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deetlefsherman D
1 reviews | Active since Jun 2013
10 Oct 2015, 06:29
AN ANGEL CALLED OUMA ! YES FOR SANRAL SERVICE !
Thank you Ouma ! For the telephone call out of the blue ! For the understanding ! For taking ownership and resolving ! The previous time I had to fly to JHB from Cape Town - this time Sanral identified the ******* number plate charged on my account, and yes, Ouma/Sanral took action. Within 24 hours Ouma resolved the issue ! This is the service we all looking for !<br> Words are too little to thank Ouma for understanding, for going the extra mile, the caring and comfort, the ensurance that the issue/problem will be solved within 24 hours - no action required from my side (client)
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Replies (1)Sanral's replyOfficial
12 Oct 2015, 10:09Hello Herman Deetlefs,
Thank you for taking the time to report the positive Customer Service you have received. Your compliment has been forwarded to the relevant Department for acknowledgement.
Thank you for taking the time to report the positive Customer Service you have received. Your compliment has been forwarded to the relevant Department for acknowledgement.
Sanral's reply12 Oct 2015, 10:09
Official
Hello Herman Deetlefs,
Thank you for taking the time to report the positive Customer Service you have received. Your compliment has been forwarded to the relevant Department for acknowledgement.
Thank you for taking the time to report the positive Customer Service you have received. Your compliment has been forwarded to the relevant Department for acknowledgement.
