hJ
hennie J

1 reviews | Active since Apr 2015

27 May 2015, 11:32

account /no proper proof / clone number plates

Dear Sanral Complaints Department,<br> <br> The dispute is submitted on Tuesday, March 31, 2015 - 06:49 and about 30 calls to Sanral . To date still nothing done. Now Sanral wants to keep my license disc but they can't sort out the billing first!!! So even if you discount the Balance with 60 % I will not pay for other guys cloned my number plate. I will not pay for your account miss ups , I will not pay for your account bills coming late then you pushing up the price.<br> E-TOLL DISPUTE ***<br> <br> E-Toll Statement Period: 2014-08-09 to 2015-03-31 to date<br> I was having average costs of not more then R400-00 per month , sent dispute in August 2014 and said I wont pay till its fixed not they are charging a average of R2200-00 per month. this is crazy and I would never be able to pay<br> R2200-00 per month for tolls that cant be billed properly. I can not pay for other cars have the same number plate as my car. If this was fixed in August<br> 2014 we would not have this problem now.!!!!! My work is less than 40 Km there and 40 km back from my house so based on your charges I would have to ride 26000km on toll roads between 2014-08-09 to 2015-03-31.I only go into work around 10 too 13

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Replies (1)
Sanral
Sanral's reply29 May 2015, 14:11
Official
Hello henniejouert007,

Thank you for your query, it is receiving attention. SANRAL will revert with a response.